Privacy Policy

Introduction

Edify is aware of the importance of protecting the privacy of our customers and is committed to collecting the minimum necessary information ensuring the secure processing and treatment of personal data. As a SOC 2 compliant company, we follow stringent security measures to ensure the protection of the limited personal information we collect. 

Scope

This policy applies to all personal information collected through our website and interactions with Edify. Since our website does not include login or sign-in features, the personal data we collect is minimal and primarily relates to inquiries submitted by visitors.

Description

Collection of information

We collect personal information voluntarily provided by visitors, such as names, email addresses, and phone numbers, through contact forms or direct communication. No user accounts or login information is collected, as our website functions purely to showcase our services.

We may also collect technical data such as IP addresses and browser types via cookies to enhance the browsing experience. However, we do not collect sensitive information from visitors.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies for website performance and analytics. Visitors can manage cookie settings through their browser options. The information collected by these technologies is non-identifiable and used solely to improve the user experience on our website.

Use of Information

We use personal information solely for the purposes for which it was provided:

• Responding to inquiries about our services.
• Providing relevant information or follow-up based on requests made through our website.
• Improving our website and services based on feedback and analytics.

Disclosure of Information

We will not sell or rent our customers’ personal information. However, we may disclose information when required by law or when we believe in good faith that such action is necessary to comply with the legal process, to protect our rights or the rights of others, or to prevent physical or financial harm.

Security

We are a SOC 2 type 2 compliant company, and we maintain high standards of data security to protect the limited personal information we collect. We implement appropriate technical and organizational measures to secure data in transit and at rest. However, no method of transmission over the Internet is entirely secure, and we encourage visitors to use caution when submitting personal information online.

Third-party Services

We may use third-party service providers for website hosting, analytics, or other functions necessary to maintain our services. These providers are subject to their own privacy policies, and we recommend reviewing their terms if you have concerns

Changes to this privacy policy

Edify reserves the right to modify this privacy policy at any time. If we make significant changes to this policy, we will notify you by posting a notice on our website or by emailing affected customers.The date of the latest revision will be reflected at the top of this document.

Contact

If you have questions or concerns about this privacy policy, please feel free to contact our customer service team by sending an email to info@edify.cr or by calling (+506) 2441-8201.